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Terms & Conditions

Company

www.euroshop.shop is provided by Eurotax Payback AB with corporate identity number 556324-1727. Information & images on the website are owned by the company or partner and may not be copied without permission.

Generally

For you, who are a private person, the Distance Contracts Act applies (see below regarding the right of withdrawal) and the Consumer Purchase Act, which has strict provisions, which means that the law applies, even though you have agreed otherwise. For companies, including sole traders, the Purchase Act applies, which is dispositive, which means that agreements between companies apply primarily before the law.

We follow the Personal Data Act (PUL). When you, as a private person, enter your information, you also agree that we store and use your personal information in our business in order to best fulfill our obligations to you. We protect your information according to PUL, and you have the right to have access to the information and to have it deleted if you so wish.

Should any condition be found to be invalid according to what applies under Swedish or EU law, this shall not mean that the terms of purchase become invalid in their entirety, but the invalid condition shall in that case be replaced with equivalent legal text.

Abandoned shopping cart

If you have added items to the shopping cart without completing the purchase, we will email you a to-do list of the products you have added to the shopping cart, provided that you:

  • subscribe to our newsletter,
  • or is a registered customer with us,
  • or have entered your e-mail address with us in another way.

This is an extra customer service to make your purchase with us as smooth and easy as possible. You can recreate the shopping cart with all the items in it at any time or do not. You thus do not need to act if you do not wish to complete the purchase.

Price and availability of the products is based on the time you put the products in the shopping cart. We reserve the right to change prices slightly in connection with various campaigns with expiration dates. The products may also have sold out.

Ordering

If you are under 18, you must have a parent's permit. Such permission can be given by a parent sending their express permission to us by e-mail. All false orders are tracked down and reported to the police, and if we have suffered financial damage, we will demand damages.

Prices

Each item is stated including VAT in Swedish kronor. In the shopping cart you see the total price including all fees such as VAT, shipping and payments.

Payment and Delivery

When you put goods in the shopping cart and go to the checkout, it is clear which payment method applies, whether the prices are inclusive or exclusive of VAT and which VAT rate applies in a given case. Delivery will take place within 30 days unless it is stated when ordering that the delivery time is longer.

In addition to the price, there may be costs for shipping. These are then listed in the online store's checkout. Normally no additional fees are added, but if this is the case, it will be clear during the ordering process.

In the online store, goods may be marked with delivery indication. We reserve the right to delete non-deliverable goods from your order with a price deduction for the same. If you wish to order another, equivalent item, this is to be regarded as a new order. If you wish to cancel an item due to a delay in delivery, this is possible until the item has been effected, ie an invoice or shipping document has been created. Partial deliveries only take place at your request and entail additional shipping costs for you.

When you place your order, it is stated at checkout which delivery method applies. It is your responsibility to ensure that the address you provided at the time of ordering is correct. Delivery takes place only within Sweden, unless otherwise stated.

Payment is made through the selected payment method at the checkout. The payment method is provided by Klarna Checkout together with partners.

Card payment is accepted by Visa, MasterCard and Maestro. Debit for your debit card takes place immediately.

Uncollected shipment

It is your responsibility to redeem the shipment at the delivery point within the time stated on the notice. If you are unable to receive the package upon delivery, or do not pick up your package at the delivery point, it will be sent back to us, and we may then charge you a reasonable amount for shipping and administrative costs. If this cost is not paid, the demand for collection is submitted.

Change of order

You can make changes to your order of stocked goods until the order has been executed. If the change is approved, any price differences will be settled according to the price that applies at the time of the change. Private individuals have a right of withdrawal, see under the heading "Right of withdrawal".

Cancellation

A cancellation is not valid until you have received confirmation from us. You can cancel your order at no cost to you until the order has been executed. After this time, you, who ordered to your company, are obliged to receive the delivery. Private individuals have a right of withdrawal, see under the heading "Right of withdrawal". Companies that cancel a custom-made item must pay compensation for costs incurred up to the cancellation and for non-profit.

Return Policy

As a private person, according to the Distance Contracts Act, you have the right to cancel your purchase within 14 days. However, you do not have the right to withdraw for:

be manufactured according to your instructions or otherwise have a clear personal touch,
be that can not be conveniently returned due to. health or hygiene reasons if the seal has been broken,
audio or video recording and computer software with broken seal / technical seal,
perfumes and the like which have been opened, may be rapidly deteriorating or becoming too old,
single issue of a newspaper or magazine (but you have the right to withdraw if you ordered a subscription).

You may inspect an item in the same way as in a physical store, but if the item has been used or handled carelessly, so that it can no longer be sold as new, you will be obliged to replace the online store for the item's depreciation.

In order to be able to determine the properties or function of a product, you must in some cases break the packaging, which in that case must be opened as carefully as possible and returned together with the product. Please note that you can not cancel the purchase of an item with a broken seal / technical seal.

Please also note that by law you are the one to pay for the return shipping costs.

The withdrawal period begins on the day you received the item. If you ordered several items or the item you ordered consists of several parts, the withdrawal period begins to run when you have received the last item and the last part of the item, respectively. If you regret the purchase, the product must be returned unused, in undamaged condition and with unbroken packaging / sealing / technical sealing.

If you want to exercise your right of withdrawal, follow the instructions under the tab "Customer service". You will without delay receive a confirmation that we have received your notification, after which we will decide whether you meet the conditions required to be able to apply the right of withdrawal. You will then receive a reply by e-mail from us, in which case with information on how to return the item.

Upon receipt of the returned item, the purchase price will be refunded to you within 14 days from the day we received the notice of right of withdrawal.

Services: If you have ordered a service, the withdrawal period starts on the day we confirmed your order. If you have agreed to the commencement of a service and it has been completed, you can not regret it, if you have previously agreed to waive the right of withdrawal. You also have no right to regret if the service was started during the withdrawal period with your consent, and the service due to its nature can not be returned, if the seal has been broken or you have registered the license.

The Swedish Consumer Agency's form for exercising the right of withdrawal.

Refund Obligation

If you exercise your right of withdrawal, we will refund the full amount of the item as soon as possible or no later than 30 days from the day we received the item. You must pay the return cost yourself when the item is returned. We pay everything the return cost when the item is sent back so-called replacement items. See also the Swedish Consumer Agency or the Distance Trading Act.

Complaints and repurchases in some cases.

If you as a private person have received a damaged product, or if we have sent the wrong item, you must complain about the item as soon as possible and no later than within 2 months of you discovering or should have discovered the error. The complaint period is a maximum of 3 years depending on the nature of the product and any warranty.

If you as an entrepreneur have received a damaged product, or we have sent the wrong item, you must complain as soon as you received the item.

It applies to both private individuals and companies that the damaged or incorrectly sent goods must be returned in the same packaging and with the same transport company as when it was received, together with a detailed description of the error.

In that case, you must complain via our website by following the instructions under the tab "Customer service".

If we can not send a new item to you within a reasonable time, we will refund the return shipping and what you paid for the damaged or incorrectly sent item.

Compatibility issues often occur between different products, and we therefore recommend that you find out as much as possible before placing your order to avoid unnecessary costs.

Printing errors etc.

We reserve the right to make printing errors as well as errors in information and specifications regarding goods and services that appear in our range.

Force majeure

Both parties shall be exempt from performance of the agreement if performance is prevented or substantially impeded by a circumstance which the party could not reasonably have mastered or anticipated. The following and similar circumstances shall be deemed to constitute grounds for exemption where they impede or impede the performance of the agreement: fire, war, mobilization, requisition, seizure, currency restrictions, general shortage of means of transport, shortage of means of transport, strike, lockout, power outages, restrictions in power delays in deliveries by subcontractors based on a circumstance referred to in this paragraph or other circumstances beyond the control of a party which either impedes or impedes the performance of a party to such an extent that it can only be done at an abnormally high cost.

Dispute

The General Complaints Board (ARN) provides a free procedure, which private individuals can use in the event of a dispute. Our policy is to always follow ARN's recommendations. Disputes between companies are decided by a general court.

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